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The flash couldn't show up on Chrome and Firefox

Chengyang Liu fa 10 anys en Voki FAQs • updated by Eva fa 10 anys • 8
Chrome
Image 1

Firefox
Image 2
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Under review
Sumit B fa 10 anys
Hi,
Please try to download : http://get.adobe.com/shockwave/
Check Adds- Ons(firefox-chrome) Flash should be enabled : http://en.kioskea.net/faq/2528-how-to-disable-add-...

Let me know if you still have the problem. 

Regards,
Sumit
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Chengyang Liu fa 10 anys
Hi,

It doesn't work either, should the flash be under "plugins" instead of "adds-ons"?

Thanks,
Cyrus.
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Sumit B fa 10 anys
Cyrus,
Clear the cache from the browser and reboot the machine.
From adds-ons you can enable/disable the flash player, if the machine already have flash player.

Regards,
Sumit
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Chengyang Liu fa 10 anys
Hi Sumit,

Still doesn't work, chrome could not load any flash video on my macbook or imac.


Cyrus
  
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Sumit B fa 10 anys
Good Morning Cyrus,
Please send me a screen shot to support@voki.com


Regards,
Sumit
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Sumit B fa 10 anys
Hi Cyrus,
Just want to follow up chrome& firefox  is working now.

Regards,
Sumit
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Chengyang Liu fa 10 anys
Just fix it on another computer, thanks so much!
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Respost
Eva fa 10 anys

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