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Voki
Voki FAQs
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+1
Answered
The flash couldn't show up on Chrome and Firefox
Chengyang Liu
10 years ago
in
Voki FAQs
•
updated by
Eva
10 years ago
•
8
Chrome
Firefox
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Sumit B
10 years ago
Hi,
Please try to download :
http://get.adobe.com/shockwave/
Check Adds- Ons(firefox-chrome) Flash should be enabled :
http://en.kioskea.net/faq/2528-how-to-disable-add-...
Let me know if you still have the problem.
Regards,
Sumit
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Chengyang Liu
10 years ago
Hi,
It doesn't work either, should the flash be under "plugins" instead of "adds-ons"?
Thanks,
Cyrus.
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Sumit B
10 years ago
Cyrus,
Clear the cache from the browser and reboot the machine.
From adds-ons you can enable/disable the flash player, if the machine already have flash player.
Regards,
Sumit
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Chengyang Liu
10 years ago
Hi Sumit,
Still doesn't work, chrome could not load any flash video on my macbook or imac.
Cyrus
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Sumit B
10 years ago
Good Morning Cyrus,
Please send me a screen shot to support@voki.com
Regards,
Sumit
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Sumit B
10 years ago
Hi Cyrus,
Just want to follow up chrome& firefox is working now.
Regards,
Sumit
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Chengyang Liu
10 years ago
Just fix it on another computer, thanks so much!
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Eva
10 years ago
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Please try to download : http://get.adobe.com/shockwave/
Check Adds- Ons(firefox-chrome) Flash should be enabled : http://en.kioskea.net/faq/2528-how-to-disable-add-...
Let me know if you still have the problem.
Regards,
Sumit
It doesn't work either, should the flash be under "plugins" instead of "adds-ons"?
Thanks,
Cyrus.
Clear the cache from the browser and reboot the machine.
From adds-ons you can enable/disable the flash player, if the machine already have flash player.
Regards,
Sumit
Still doesn't work, chrome could not load any flash video on my macbook or imac.
Cyrus
Please send me a screen shot to support@voki.com
Regards,
Sumit
Just want to follow up chrome& firefox is working now.
Regards,
Sumit