+1
Answered

The flash couldn't show up on Chrome and Firefox

Chengyang Liu 5 years ago in Voki FAQs updated by Eva 5 years ago 8
Chrome


Firefox
Under review
Hi,
Please try to download : http://get.adobe.com/shockwave/
Check Adds- Ons(firefox-chrome) Flash should be enabled : http://en.kioskea.net/faq/2528-how-to-disable-add-...

Let me know if you still have the problem. 

Regards,
Sumit
Hi,

It doesn't work either, should the flash be under "plugins" instead of "adds-ons"?

Thanks,
Cyrus.
Cyrus,
Clear the cache from the browser and reboot the machine.
From adds-ons you can enable/disable the flash player, if the machine already have flash player.

Regards,
Sumit
Hi Sumit,

Still doesn't work, chrome could not load any flash video on my macbook or imac.


Cyrus
  
Good Morning Cyrus,
Please send me a screen shot to support@voki.com


Regards,
Sumit
Hi Cyrus,
Just want to follow up chrome& firefox  is working now.

Regards,
Sumit
Just fix it on another computer, thanks so much!