Abby -

Please send a note to support@voki.com - and we will take care of you.

Best,

Gil

Hi Abby -

Sometimes emails are classified as spam. That happens.

But in most cases our support engineers respond within 1 working day.

Have you heard from support by now? if not - pls use the contact form in the support section in your account. That's the best way to ensure we receive your note.

Regardless - there is no need for concern - we are not going anywhere, and we'll take care of it.

btw - you can cancel your account yourself - simply go to your "My Account" page and disable auto-billing. Your account will not be charged and will expire at the end of your license period.

Hope this helps.

Gil

This problem has been fixed.

It was not only Greek - but all non-English text was not processed correctly after the 'new and improved' Voki site was launched last month (or as we unimaginatively call it "Voki 2.0").

Very sorry for any inconvenience. If you still notice a problem please let us know - either by posting here or sending a note to support@voki.com

regards,

Gil

Hi -

This problem has been fixed.

Please let me know if you still see a problem.

Apologies to all affected.

Gil

Saving a Voki as an MP4 Video is not supported by the Voki site.

Gil

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Zapisywanie voki jako MP4 Video nie jest obsługiwany przez stronę voki.