Hello Hanna, 

Adding you own image to a presentation is a useful feature available in Voki Presenter.

See below screenshot.

I hope this helps.

If I misunderstood your question - please clarify.

Best regards,

Gil

The Voki Team

Up to 3 Vokis & 3 Voki Presentations can be saved & shared.

Regards,

Gil

The Voki Team

Yes - you can do that - but with our other product - SitePal - see www.sitepal.com

This capability is not available with Voki.

We call this feature Photoface - and it's available to Gold Plans & higher. 

Please sign up for a Free Trial to try.

Be sure to use a facial image that conforms to the guidelines for best results:

* High resolution image

* subject looking directly forward

* mouth closed (no teeth showing - slight smile ok)

* face well lit, no shadows

* no hair (or other obstruction) over face 

After you upload, several tools are available to adjust & fine tune.

Note that Photoface is designed for human faces - though we've seen customers have success with various imaginative illustrations. 

Regards,

Gil

The question is not clear. 

Please explain what you are trying to do.

Regards

Gil

The Voki Team

Hello!

Send us an email to support@voki.com and our support team will look into it. Please include a link to your invoice or the account ID or your login name (email you used to register) to allow us to identify the purchase.

Any charge within 30 days of purchase is subject to our 30 day money back guarantee - no questions asked and no reason required.

Regards,

Gil

Hello!

Our QA have performed an extensive review trying to recreate the problem, but could not recreate. 

Further information from you would enable us to look into it further.

We're standing by,

Regards,

Gil

Tha Voki Team