Hi Kim -
I'm so sorry for the inconvenience.
Please do send a note to our support and we will help you complete the sign up - if you already did so I'm sure we will respond soon.
We'll have a look at the password requirements and make sure they are clearer. Last thing we want is to cause frustration!
Go to the support page - Blog is one of the options under "Support".
I'm sorry you are experiencing a problem.
Which browser/platform are you using?
I need to know the email you signed on with in order to look into it.
If you would rather not post it here - please send a note to email@example.com.
If you post it here - I will remove the email from the forum later.
The tech world has changed - rejecting Flash, but also in many cases rejecting alternatives to Flash.
A possible alternative is to use Voki Presenter - a presentation program designed to use our Voki characters. Check it out.
Hope this helps,
The Voki Team
Hi BNV -
very sorry about the inconvenience.
You might want to clear your browser cache - and try again.
Let me know.
Clear your browser cache & cookies & you should be fine.
Hi Gloria -
Can you tell me please if you used the Voki mobile app when you encountered this issue, or the Voki web site?
Thanks - your input will help us understand the problem.
Customer support service by UserEcho