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Please send a note to support@voki.com and we will take care of it.


Please note that when you sign up for our paid service, if you choose paypal as your mode of payment, then you must authorize subscription payments to proceed. Which you must have done, or we would not have been able to bill you.


Regardless, all our subscribers are covered by 30 day money back guarantee - no reason required. As noted above, pls send a note to support. Thank you!

Please send a note to support@voki.com and we will help you out.

Thanx!

Frances -

For any of your Vokis or Presentations, in the "My Voki" page, or in your "Presentation List" - select the "Share" option. The 'Embed Code' is one of the Share options.

Hope this helps, let me know if unclear.

Best,

Gil


Unfortunately you can't do so at present.

We are looking at adding this capability - but for now you would need to recreate your presentation in your Voki Presenter account.

Best,

Gil


Hi Liz -

What you need to do is login to your account, goto "my Account" page, and disable automatic billing.

With auto-billing disabled you will no longer be charged and your account will expire in due course.


If you like us to take care of it for you, pls write a note to support@voki.com.

Regards

Gil

When you sign up for Premium Voki, you are asked for a credit card for automated billing.which you can cancel anytime. If you do not cancel, we have no way of guessing that you want your subscription stopped.


Cancelling auto-billing is simple.

- Login to your account

- goto the my Account page

- disable automatic billing.


or - write a note to support@voki.com and we will take care of it for you.


No reason is required, and we do not make it difficult for anyone to discontinue.

Why you got that impression is unclear - but I'll be happy to know more about it.


Others are invited to comment.


Regards,

Gil

We're looking into it - apparently some voices are temporarily unavailable - try using the voices Paul or Julie - those work well - while we resolve this.

Hi Savage -

We are suffering from a technical outage of our TTS voices.

Hope to have a solution soon.

Kundesupport af UserEcho