Ihre Kommentare

Hi Lynda - 

We're looking into it. Can you tell me if there's a certain length of audio recording that works - or does it always fail?

Which platform and browser are the students using? Are they on Mac? Any additional information will be helpful.

Thanx

Gil

Hi Donna - 

I understand that our support team helped you via live chat on the Voki site - and that the problem is now resolved.

Please let me know if there is still an issue.


For the benefit of future readers - I would point out that on the Voki Support page, 

https://www.voki.com/site/support

under "Voki Tips and More" (near the bottom) we provide an "Embed Instructions" document with instructions for different platforms, including Google Sites.

All the best,

Gil

The Voki Team

Hi Lynda -

If you sent a note to support we'll get back to you. Sometimes if support is backed up it can be on the next business day.

Apologies for the inconvenience & thanks for your patience!

Regards

Gil

Hi Lynda - 

If you sent a note to support we'll get back to you. Sometimes if support is backed up it can be on the next business day. 

Apologies for the inconvenience & thanks for your patience!

Regards

Gil

Thank you for your comment! 

We are considering this amongst other potential updates to the Voki product. 

Best regards,

Gil

The Voki Team

--------------

¡Gracias por tu comentario!
Estamos considerando esto entre otras posibles actualizaciones del producto Voki.
Saludos cordiales
Gil
El equipo de Voki

You may deactivate your account from your "My Account" page. If you need assistance, please send a note to support@voki.com.

Best, 

Gil

The Voki Team

Hello!

I just tried it and jpeg upload worked fine for me.

Please send us your jpeg file to support@voki.com - and if possible please include a screenshot of the error/problem you see, so that we may best advise.


Regards,

Gil

THe Voki Team