Hello MrJohn -
First, regarding Google Site - as I mentioned in response to your other post, please see instructions in our support page, under "Voki Tips and More" near the bottom of the page -
Regarding the mobile app - this seems unusual. I just checked on both iphone and ipad & works normally for me.
It should not matter whether you are logged in or not, but please do login to allow you full access to all premium characters.
To login, touch the Voki logo at top right, and select the login option from the menu. Use your online Voki credentials to login (same username and pswd as registered on the Voki website).
If that does not help & you still see the same problem, try closing (clearing ) the app and relaunching it.
If that still does not help, please check if you have the latest version - if an update option exists in the App store - please update.
Let me know how goes - and also which version of iOS you are using.
Please see instructions on the Voki support page - under "Voki Tips & More" near the bottom of the page -
It is not possible to remove the Voki logo. I realize that you mentioned your intended use is non-commercial, but my only solution would be to refer you to our SitePal product, where you can in fact remove branding. Take a look and consider - and as your use is non-commercial (and educational?) I should be able to arrange for an educational discount.
Send me an email at firstname.lastname@example.org and we'll help you out.
Please try to clear your browser cache and cookies on Chrome (you will need to login again after doing so)
That may very well solve the problem.
Let me know,
Hello Jorge -
Apologies for the delay in posting a response. We did check (at the time) - and we checked again now.
Our QA review was unable to recreate this problem - audios up to 90 seconds long can be created and uploaded by paid customers.
If you are still seeing this problem - please let me know and we will take a closer look.
Apologies for the very slow response - your note was evidently missed.
The Student Profile represents the student in all their assignments - there is no need to recreate the profile for subsequent assignments, though students are free to update it from time to time.
The Voki Team
Hi Val -
Unfortunately not at present.
This feature is being considered for future updates.
Not sure - we'll look into this & advise.
Please open a ticket with support to ensure proper follow up.
Send a note to email@example.com
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