We'll look into it.
If Canvas intends to drop support for Flash without enabling a non-Flash alternative, there is nothing we can do about that at present.
Though is is possible, as a workaround to generate a video in the mobile app, and post that video to canvas.
I suggest to appeal to Canvas to enable Voki character embed in their platform.
If their customers request it - perhaps they will.
All the best,
GilThe Voki Team
Thanks for your feedback!
We'll look into the presentation issues you raised.
Separately - you raised the issue of Voki not loading, or taking a long time to load. Is this also related to Voki Presenter?
Or if not - where in the Voki program exactly does it happen?
Can you provide a link or screenshot?
If we can understand how to recreate the problem - we'll be able to address it.
If you prefer send the information via email to email@example.com to be forwarded to me.
The Voki Team
If you are having difficulty - please contact our support at: firstname.lastname@example.org
Hi Lynda -
The problem has been fixed.
Apologies for the inconvenience this has caused.
Please let us know if you encounter any further issue.
as noted - we have what we need for the moment. We see the problem. On it.
and yes, of course it should work on Mac.
We've been able to recreate the problem & are looking into it now. It is not necessary to have a session with Gurpreet.
I'll follow up with more information asap.
Gurpreet is reaching out to you now to schedule a screen share session so he can see the problem.
Our QA team has also been asked to review.
Please tell me:
* Does this also happen to you or to students from their homes? or only at the school
* does the recording fail only when it is long? how long? or does it always fail?
* any specific browser or type of computer used when it fails?
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