Hello!

I am very sorry about the inconvenience.

Our QA reviewed this issue in depth and we were unable to recreate the problem. In the past we encountered (rare ) cases where a user had installed a browser extension which conflicted with our signup logic.

I suggest to try the following:

* clear browser cache and cookies and try again -

or

* try on a different browser.

If neither works, please send us a note to support@voki.com - and we will sign you up and create your Voki account for you.

Regards,

Gil

The Voki Team

Hello!

Please send a note to our support team at - support@voki.com - and we will help you out.

Regards,

Gil

The Voki Team

Hello!
Voki does not support subtitles. 

We do offer another speaking avatar product (for business use) that does.

If relevant - check out www.sitepal.com

Regards,

Gil

The Voki Team

Hello Hanna, 

Adding you own image to a presentation is a useful feature available in Voki Presenter.

See below screenshot.

I hope this helps.

If I misunderstood your question - please clarify.

Best regards,

Gil

The Voki Team

Up to 3 Vokis & 3 Voki Presentations can be saved & shared.

Regards,

Gil

The Voki Team

Yes - you can do that - but with our other product - SitePal - see www.sitepal.com

This capability is not available with Voki.

We call this feature Photoface - and it's available to Gold Plans & higher. 

Please sign up for a Free Trial to try.

Be sure to use a facial image that conforms to the guidelines for best results:

* High resolution image

* subject looking directly forward

* mouth closed (no teeth showing - slight smile ok)

* face well lit, no shadows

* no hair (or other obstruction) over face 

After you upload, several tools are available to adjust & fine tune.

Note that Photoface is designed for human faces - though we've seen customers have success with various imaginative illustrations. 

Regards,

Gil