Hi -

This problem has been fixed.

Please let me know if you still see a problem.

Apologies to all affected.

Gil

Saving a Voki as an MP4 Video is not supported by the Voki site.

Gil

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Zapisywanie voki jako MP4 Video nie jest obsługiwany przez stronę voki.

This functionality has been added - in your "My Voki" page - when you hover over the name of a Scene, you will see a small 'edit' icon - click on it to rename your Voki Scene.

Happy naming to all!

A quick follow up - we have since confirmed that there was indeed a problem with the billing process in the first 3 weeks after the launch of the new Voki site. We were charging our customers on signup (instead of after the 15 day free trial) - this issue was fixed and is no longer a problem.

Apologies to anyone who was affected. Anyone asking for a refund for any reason will of course be refunded per our 30 day money back guarantee policy (regardless of whether they were affected by this problem).

Regards

Gil

Hi Shlomit -

We would love to hear more about this issue so that we might diagnose and assist.

Please provide more info, thanks!