I am using Voki Presenter and can not use my personally created Voki in my presentation.

You only partially answered her issue.

You explained that by using the "Duplicate Slide" feature you could duplicate the same
voki character over and over again.

But if you go to VokiPresenter, and access the the "character" icon tool and try to bring
up a character that you created with Voki  -- you can't access these characters.  You can
only access the "pre-made" characters that are stored.

Would you reopen this issue?

Best,

Lori