0
Answered

Why are my assignments not showing up in a student's classroom page? It says, "No assignments created."

mpulido 4 years ago in Voki Classroom updated by Gil Sideman 4 years ago 9

Help. Can I call someone? At $8 a month, I can't really recommend this product with crappy customer support. 

Answer

-1
Answer

Hello!

Our support team accessed your account and logged in as a student and are able to view assignments fine. Please try it yourself by logging in as one of your students. If you do not immediately see - please try clearing browser cache and login again.

Please let me know how goes.

Our support engineer will follow up with you directly.

Best,

Gil

-2
Under review

Hi mpulido,

When you create an assignment for a class, it should indeed show up for all the students in that class.

As a fist step - please verify that your students have been assigned to the class for which the assignment was created.


To do so, goto your "classes" page - and click on "assign students" for the class (it is the button at to right, next to the 'delete' button).

Here you can see a list of all your students, and see which ones are assigned to the class. 

If not assigned - check the boxes next to their names.


Let me know.

Best,

Gil

The Voki Team

-1

So, when I open up the classroom section it says that no assignments are assigned or something like that. I also, logged in as one of my students and they show they don't have the assignment to do. Can you look into the problem ASAP. 

Thank you, 

-1

Understood.

To look into your account I'd need to know your email.

You could post it here - or send a note to support@voki.com & we'll help you out either way.

Best,

Gil 

-1

I logged in as my student Arman and his account says, "No assignments require your attention." 

Fix this please. 

-1

My students are assigned to a class. Can you please look at my account and fix the issue. I created an assignment, I assigned my students to a class, logged in as one of my students, and the assignment doesn't show up. 

Hurry please, 

-1

mpulido@shelton.org

This is my email address. 

Thanks, 

-1

Got it . We're looking into it. 

-1
Answer

Hello!

Our support team accessed your account and logged in as a student and are able to view assignments fine. Please try it yourself by logging in as one of your students. If you do not immediately see - please try clearing browser cache and login again.

Please let me know how goes.

Our support engineer will follow up with you directly.

Best,

Gil