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Under review

New account same problem

jennifer bleschet 8 years ago • updated 8 years ago • 2

Hello,

Thank you for taking my "wrong file uploaded" problem into account.. While waiting to find out what I was doing wrong I tried using a different account (different name, different email address but same computer) where there were in theory no saved files. As soon as I tried to upload a file I found myself with the same 28 files saved on the first account, and the same difficulty uploading the twenty-ninth. I feel a bit hounded ...

Under review
Gil Sideman 8 years ago

Hi Jennifer -


Please clear your browser cache and try again.

here's how - http://www.refreshyourcache.com/en/home/


If you are still seeing a problem - please send a note to support@voki.com - and provide your login email for both accounts. we will look into it further.

Thanx



jennifer bleschet 8 years ago

I haven't tried with the second account iut no doubt clearing the browser has done the trick for that too. Thank you.

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