New account same problem
jennifer bleschet 6 years ago • updated 6 years ago • 2
Thank you for taking my "wrong file uploaded" problem into account.. While waiting to find out what I was doing wrong I tried using a different account (different name, different email address but same computer) where there were in theory no saved files. As soon as I tried to upload a file I found myself with the same 28 files saved on the first account, and the same difficulty uploading the twenty-ninth. I feel a bit hounded ...
Customer support service by UserEcho
Hi Jennifer -
Please clear your browser cache and try again.
here's how - http://www.refreshyourcache.com/en/home/
If you are still seeing a problem - please send a note to firstname.lastname@example.org - and provide your login email for both accounts. we will look into it further.
I haven't tried with the second account iut no doubt clearing the browser has done the trick for that too. Thank you.