SMART Notebook or MS Word Voki help!

alex 10 ár síðan updated by Eva 10 ár síðan 2
I want to use a voki avatar in a SMART Notebook file and a word document. Can you help? I downloaded the SMART Notebook player that the SMART Exchange says to use to insert the code, but I insert the code and click go and all I get is a grayed out player that does nothing. Any help would be awesome!
HI Alex

We updated the embed code last week! But since there are several teachers who informed us that the code doesn't work for them, we decided to revert the change! Please try again and let us know if you have any issues!

The Voki Team