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Under review

Activation Link in Email Not Working...

Julia M. Harper 4 year бұрын updated by Gil Sideman 4 year бұрын 2

After not receiving an activation email for over 24 hours, it finally came.
The link works and it takes me Voki's Community page but every time I try to log on into my account, it says I have to check my email and activate it by clicking the link provided.
I have gone back and clicked that link several times and each time, it's not letting me log on.


Answer

Answer
Under review

Julia -


I'm sorry for the inconvenience, and I'm glad we were able to help!


We've been suffering from a systems problem since yesterday where some emails are not being sent out as they should be. Our engineers are on it, but in the meantime, anyone who signs up and does not receive their activation email, pls send a note to support@voki.com and we will take care of you.


Thanks for your patience and understanding.

Gil

The Voki Team



Unsure of how to delete this thread, but I received an email from the Support team and I am now able to log into my account.
Thanks again for your help, Voki Support Tech Assistance!

Answer
Under review

Julia -


I'm sorry for the inconvenience, and I'm glad we were able to help!


We've been suffering from a systems problem since yesterday where some emails are not being sent out as they should be. Our engineers are on it, but in the meantime, anyone who signs up and does not receive their activation email, pls send a note to support@voki.com and we will take care of you.


Thanks for your patience and understanding.

Gil

The Voki Team