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Emailing Voki videos not working

Anita Amelia Devine fa 10 anys en Voki FAQs updated by Eva fa 9 anys 2
I have the free version of voki. I tried emailing my completed videos to two different email addresses under two servers and am not receiving the email. I checked my spam folder as well. It is not there either.
Under review
Hi Anita,

Are you sending it to your personal email address or to your school email address?

Best,
Eva
The Voki Team