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Microphone does not record. Will it not work with a macbook?

Michael Harris 4 jaar geleden • bijgewerkt door taketheb8 4 jaar geleden 2
Would really like to use the microphone feature.  Why will it not work on my students macbooks or my Air?
Under review
Hi Michael,
Try using Firefox to access your Voki. This may allow audio to work for you.
Cheers,
Heather 
+1
To all having this problem:  Please open this link http://supportdetails.com
on safari to get the machine’s details. Once you've done that capture the information you see via PDF/screenshot and send an e-mail to support@voki.com  
Thank you for your patience while we pinpoint the problem.
Cheers,
Heather