Susan,

You are absolutely right. Here's what happened - 

We have (for some time) had in place a policy that clears *Free* users' content if their account has been "abandoned". Abandoned was defined as no voki playback and no login for two years. 

This policy was never meant to affect Voki Classroom paying subscribers.
However - your students who create Vokis in your Voki classroom account are actually automatically assigned their own implicit account - (so that they interact only with their own content). This is a technical matter behind the Scenes and should normally not concern you. 

What happened is that the students, when logging into their own assignments under the teacher's Voki Classroom account, these students were implicitly provided with *Free* Voki accounts of their own. This was a technical judgement error. Consequently, these students' content became subject to normal Free Voki cleanup policy after two years of inactivity in *their* account.

Upon realizing what happened we have immediately discontinued all disused content cleanup until this process can be re-implemented correctly. Under no circumstances should a Voki Classroom teacher's students' content be deleted - certainly not while their account is active. That was not our intention.

Unfortunately the content which was removed cannot be restored.
I can offer you our sincere apologies - and a one year free subscription extension, which will be applied to your account.
I hope you can accept them both as a token of goodwill.

Sincerely,
Gil Sideman
The Voki Team

ps.
Any other teacher who experienced the same problem - please let us know and we will similarly issue a free account extension.  

Embed code is not given, it it available in your account for you to copy.

Though you may publish to select destinations directly (Facebook, Twitter, Google+, Wordpress, and Blogger) - right below you can copy paste a general purpose "embed code" that allows you to publish to any web page.

This screenshot may help - good luck!
Gil

Amanda - 
Voki Presenter does not support this feature, but you should be able to record from the screen using any number of utilities that enable video screen capture.
Hope this helps, 
Gil
The Voki Team
 

Hi - 
Apologies for the inconvenience.
Please send a note to support@voki.com and someone will get back to you first thing in the morning (EST) & reset your password.
Regards
Gil 
The  Voki Team

Hi Shule - 
We're looking into it. 
Regards
Gil
The Voki Team

Courtney -
I'm sorry you encountered a problem.
We had a short period of service disruption yesterday, it might be that was the reason for your problem. Please try again - and see if you manage ok now. If not - please send a note to support@voki.com - and we'll look into it right away.
Regards,
Gil
The Voki Team

Elaine - 
Very sorry to hear that.
Which product did you purchase - and in what way did our service disappoint?

I forwarded this note to our support group at support@voki.com - and they will deactivate your service.
Kindly bear with us during this thanksgiving holiday weekend.

Or - if you purchased one of our Voki products you can deactivate your account yourself under you "Account" tab.
Regards
Gil
The Voki Team

Cathy - 
The Voki branding is an inherent part of the Voki character wherever displayed.
We have another product where our speaking characters can be used without branding - not free but very reasonably priced - take a look at www.sitepal.com
Regards
Gil
Voki Team

Cathy - which ad specifically are you referring to?

Can you post a link or screen shot to make it clear?

Regards
Gil
Voki Team

Hi Melanie - 
That's not currently possible in Voki, sorry! 
We do have another speaking character product, SitePal, which supports detailed controls via an API and will allow you to control facial movement. Unlike Voki, SitePal is not free - and its features are somewhat different, so depending on your needs it may or may not be a good fit. Check it out at www.sitepal.com
Best,
Gil
Voki Team