A quick update -
this will not be resolved today, hopefully tomorrow.
We just became familiar with it.
We'll be looking to address this issue asap - hopefully today.
Apologies for the inconvenience.
Voki Presentations are designed to auto-play the Voki character when a slide is entered.
Thus it was deemed best not to auto-play a video, if a video is embedded in the page.
The video will play (of course) when you click the play button in the video.
I hope this helps. Regards,
The Voki Team
Hello! If our support team advised that a refund is being issued, then it certainly will be. The process does take several days. Thank you for your patience.
I referred this issue to our support team (yesterday) - they should have already gotten back to you.
I am sure it will be cleared up if it has not been already.
Merhaba!Bu sorunu destek ekibimize ilettim (dün) - zaten size geri dönmüş olmalıydılar.Daha önce yapılmadıysa temizleneceğine eminim.Saygılarımla,GilVoki Ekibi
Служба підтримки клієнтів працює на UserEcho