Hello!We've identified the problem you indicated. This has been referred to engineering and will be addressed asap.Thanks for reporting the issue.
The Voki Team
Go to the "Create" page - if you have saved Vokis, you will find them there.
Please send a note to firstname.lastname@example.org and provide the details of both accounts, and which one you want to drop, and our support team will help you out.
Thanks for sharing.
We're not immediately seeing the same problem. Try clearing your browser cache and see if problem still happens. https://www.pcmag.com/how-to/how-to-clear-your-cache-on-any-browser
Can you post a screenshot so we see what's happening?
Here's what you should do -
1. Sign up on voki.com to any of our paid subscriptions.
2. Login to your Voki account at voki.com, go to Voki Classroom - and add your students.
Note: each student is automatically assigned a username & password. You can easily print out a list of all student access credentials for your reference.
3. Download the app from the AppStore in each of the devices.
It is not recommended to use the same Apple ID on multiple devices, as an ID is designed for personal use. Also - the number of devices is limited per ID - and it will be very difficult for you to manage.
Apple does offer a solution for schools - which is probably the best way to go in managing Apple IDs and downloads on multiple devices. See:
4. In the Voki app, students should login using their personal credentials. If the devices are not personal - I would suggest having the students login at the start of the lesson/activity - and logout when done.
The login option is found under the options menu at top right.
In you Voki account - you can create assignment for your class, and your students, once they login, can view their assignments and submit their created Voki to the assignment for your review. You will then be able to review all student assignments in your Voki account (in Voki Classroom).
Note: All students will have full and unlimited access to all Voki characters and features when they login using your account credentials - your (single) paid subscription covers the entire class.
Hope this helps,
It would be best if you wrote directly to email@example.com so that we may further advise. If needed we will schedule a screen share session to help resolve.
Customer support service by UserEcho