Hi Michelle -
We're not going anywhere and we'll take care of you & provide a refund no worries.
I think there may have been a problem with the form on the new/updated site. We've received other such complaints.
please write a note to email@example.com and post again here if you don't hear from us in 24 hours (but you will!)
it is not necessary to contact support to cancel - any customer can cancel auto-billing in their account (go to "my account" at top right menu).
by cancelling auto billing you prevent future billing and allow your account to expire at the end of it's license term.
If you do so during the Free Trial period you will not be charged and your account will expire at the end of the free trial.
Hi Lena -
Note: this will only work on newly created scenes - so please create a new Voki Scene to see it.
For all these reasons - Voki 2.0 introduced a new playback scheme that did away with the multi-colored players. But as noted above we did restore a semi transparent player for use with the "old" embed code for users who prefer to use it.
Примечание: это будет работать только на вновь созданные сцены - поэтому, пожалуйста, создайте новый Voki сцену, чтобы увидеть его.
Thanks for sharing these details & for your kind words. We are looking into it.
Hi Raven -
Voki is intended for educational use only.
You should be looking at our other product - SitePal (www.sitepal.com)
SitePal supports the creation of photorealistic animated characters from photos (which Voki does not).
Or - if you prefer we can create a custom Jim Morisson character for you, in either photorealistic or animated style.
You would also need a special license to "export" the characters from the site and use them in your film - which would need to be priced.
So take a look at SitePal and send any questions to firstname.lastname@example.org
You can't do so at present.
We'll be adding this (obviously missing) functionality along with other upcoming features in the next few weeks.
Thanks for your patience,
Hi All -
As part of the update to Voki 2.0 we've introduced many new capabilities (including for free users) and we've also restricted some features to paid customers. Among these features were the advanced publish & share features.
I apologize sincerely for the inconvenience this has caused - but to make Voki sustainable and ensure its continued existence we need to charge for more than we have been.
Thanks for your support & understanding - and I hope you will consider a paid subscription.
We've made an update to the site which fixes problems with publishing/sharing Vokis using non-English text-to-speech.
Please try again & confirm it works for you.
Hi Guys -
thanks for bringing this to our attention.
We're looking into it and hope to have a solution before long.
The Voki Team
Hi Anna -
You bring up two issues.
1. Embedding into eportfolios -
Consequently we are looking to restore the previous embed code as an option. This may take several days to complete.
2. TTS not working on playback -
Problems that were described by other posts on this forum last week have since been resolved. We are not aware of any remaining problem with TTS.
Would be helpful to see an example. Can you publish a link to your Voki Scene where the problem is evident? We'll take a look and advise.
Customer support service by UserEcho