Ihre Kommentare
Hola Luisa
Disculpa las molestias.
Envíe una nota a nuestro equipo de soporte a support@voki.com e incluya una captura de pantalla de lo que ve y lo ayudarán.
Atentamente,
Gil
Hola: para evitar que te cobren, debes desactivar la facturación automática. Para hacerlo, vaya a la página "Mi cuenta" que está disponible en el menú "bienvenida" en la parte superior derecha de su página.
Espero que esto ayude.
Saludos,
Gil
Hi Laurie -
Apologies for the inconvenience. Emails sometimes get stuck in spam. If you cannot locate the password resent email in your spam folder - please send a not to support@voki.com - and we will reset your password for you.
Regards,
Gil
The Voki Team
Hi Elena -
If you want to share your Voki - please go to your "Create" page & click on the "share" button next to the thumbnail image of your Voki Scene.
I hope I answered your question.
Regards,
Gil
The Voki Team
Hello PiKo!
To deactivate your account - go to "My Account" page - accessible from the "welcome" menu at top right.
There you may deactivate your account if you so choose.
If you find that you need assistance with this or any other issue - please send a note to our support team at support@voki.com.
Regards,
Gil
The Voki Team
Hi Kim -
I'm so sorry for the inconvenience.
Please do send a note to our support and we will help you complete the sign up - if you already did so I'm sure we will respond soon.
We'll have a look at the password requirements and make sure they are clearer. Last thing we want is to cause frustration!
Apologies,
Gil
Customer support service by UserEcho
Hi mpulido,
When you create an assignment for a class, it should indeed show up for all the students in that class.
As a fist step - please verify that your students have been assigned to the class for which the assignment was created.
To do so, goto your "classes" page - and click on "assign students" for the class (it is the button at to right, next to the 'delete' button).
Here you can see a list of all your students, and see which ones are assigned to the class.
If not assigned - check the boxes next to their names.
Let me know.
Best,
Gil
The Voki Team