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Hi Linda - 

Are the 4 of you using the same ID?  That's implied from your question - and it will not work.

Voki hangouts is designed to enable students to provide their Voki thoughts and comments to teacher specified Topics.

To do that, each student should use their own personal login - as specified and provided to them by their teacher.

So - before using Voki Hangouts - first add your students under Voki Classroom and assign them their usernames and passwords.

btw - there's a great new Voki Hangouts video tutorial that covers this point and many others - available on the Voki support page - https://www.voki.com/site/support

You can watch lesson 1 now, Lesson 2 will be up in a few days.

each lesson is about 10 min and well worth the time.


Hope this helps!

Best,

Gil

Hi Leslie & thank you for the question - 

Yes, we are offering a free month for a new signup to any teacher who asks for it.

Please send a note to support@voki.com & we'll set you up.

Best,

Gil

The Voki Team

Hello MrJohn - 

First, regarding Google Site - as I mentioned in response to your other post, please see instructions in our support page, under "Voki Tips and More" near the bottom of the page - 

https://www.voki.com/site/support

Regarding the mobile app - this seems unusual. I just checked on both iphone and ipad & works normally for me.

It should not matter whether you are logged in or not, but please do login to allow you full access to all premium characters. 

To login, touch the Voki logo at top right, and select the login option from the menu. Use your online Voki credentials to login (same username and pswd as registered on the Voki website).


If that does not help & you still see the same problem, try closing (clearing ) the app and relaunching it.

If that still does not help, please check if you have the latest version - if an update option exists in the App store - please update.

Let me know how goes - and also which version of iOS you are using.

Best regards,

Gil


Please see instructions on the Voki support page - under "Voki Tips & More" near the bottom of the page - 

https://www.voki.com/site/support

It is not possible to remove the Voki logo. I realize that you mentioned your intended use is non-commercial, but my only solution would be to refer you to our SitePal product, where you can in fact remove branding. Take a look and consider - and as your use is non-commercial (and educational?) I should be able to arrange for an educational discount.

Send me an email at gil@oddcast.com and we'll help you out.

Best regards,

Gil

Jorge - 

Please try to clear your browser cache and cookies on Chrome (you will need to login again after doing so)

That may very well solve the problem.

Let me know,

Regards

Gil

Hello Jorge - 

Apologies for the delay in posting a response. We did check (at the time) - and we checked again now.

Our QA review was unable to recreate this problem - audios up to 90 seconds long can be created and uploaded by paid customers.

If you are still seeing this problem - please let me know and we will take a closer look.

Regards,

Gil

Martin - 

Apologies for the very slow response - your note was evidently missed.

The Student Profile represents the student in all their assignments - there is no need to recreate the profile for subsequent assignments, though students are free to update it from time to time.

Regards,

Gil

The Voki Team