Your comments

Hi Annie - Got it - I understand exactly what you are doing. So at the moment there is no space limit, but we will introduce such a limit at some point soon, that will prevent you from accumulating more than a handful of Scenes. The best solution is to purchase a paid account, where this functionality will not be limited. At $29 a year you will be all set. Hope this makes sense.

Hi Annie -

At the moment there isn't - but this will change before long. Free Voki users will be limited to between 5 to 10 saved Voki Scenes (yet to be determined).

Hope this helps,

Gil

Please send a note to support@voki.com and we will take care of it.


Please note that when you sign up for our paid service, if you choose paypal as your mode of payment, then you must authorize subscription payments to proceed. Which you must have done, or we would not have been able to bill you.


Regardless, all our subscribers are covered by 30 day money back guarantee - no reason required. As noted above, pls send a note to support. Thank you!

Please send a note to support@voki.com and we will help you out.

Thanx!

Frances -

For any of your Vokis or Presentations, in the "My Voki" page, or in your "Presentation List" - select the "Share" option. The 'Embed Code' is one of the Share options.

Hope this helps, let me know if unclear.

Best,

Gil


Unfortunately you can't do so at present.

We are looking at adding this capability - but for now you would need to recreate your presentation in your Voki Presenter account.

Best,

Gil


Hi Liz -

What you need to do is login to your account, goto "my Account" page, and disable automatic billing.

With auto-billing disabled you will no longer be charged and your account will expire in due course.


If you like us to take care of it for you, pls write a note to support@voki.com.

Regards

Gil

When you sign up for Premium Voki, you are asked for a credit card for automated billing.which you can cancel anytime. If you do not cancel, we have no way of guessing that you want your subscription stopped.


Cancelling auto-billing is simple.

- Login to your account

- goto the my Account page

- disable automatic billing.


or - write a note to support@voki.com and we will take care of it for you.


No reason is required, and we do not make it difficult for anyone to discontinue.

Why you got that impression is unclear - but I'll be happy to know more about it.


Others are invited to comment.


Regards,

Gil