From time to time we make product changes to improve the product but also to balance the Voki product lineup.
It is thus possible that a model that used to be available to Basic (Free ) users, may now be limited to paid plans.
This is not a frequent occurrence mind you. In fact most of the updates that we make are in the opposite direction - when we add new models, most are made available to Basic users.
Please send us a note to firstname.lastname@example.org - and ask that it be referred to me - and point out which model is the one in question - and I'll check and see if it can be made available.
All the best,
The Voki Team
- For the Free (Basic) plan: 60 seconds (or 600 characters for text-to-speech)
- For the paid plans: 90 seconds (or 900 characters for text-to-speech)
Please review other advantages of paid plans here: https://www.voki.com/site/pricing
Hope this helps,
You're welcome - and I hope this will be cleared up quickly, but at this point we do not yet have visibility regarding the schedule. It may take a long or a short time - this is not yet clear. I'll post an update when I know more.
fyi - we are in touch with Canvas team. I'll advise when clear.
We'll look into it.
If Canvas intends to drop support for Flash without enabling a non-Flash alternative, there is nothing we can do about that at present.
Though is is possible, as a workaround to generate a video in the mobile app, and post that video to canvas.
I suggest to appeal to Canvas to enable Voki character embed in their platform.
If their customers request it - perhaps they will.
GilThe Voki Team
Thanks for your feedback!
We'll look into the presentation issues you raised.
Separately - you raised the issue of Voki not loading, or taking a long time to load. Is this also related to Voki Presenter?
Or if not - where in the Voki program exactly does it happen?
Can you provide a link or screenshot?
If we can understand how to recreate the problem - we'll be able to address it.
If you prefer send the information via email to email@example.com to be forwarded to me.
If you are having difficulty - please contact our support at: firstname.lastname@example.org
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