Hi Kelso - 

We don't immediately see a problem.

Perhaps your login expired. Try to logout and login, and then try again.

If that does not do it, clear your browser cache and cookies and try again.

Let me know how goes,

Regards

Gil

The Voki Team

Right!  The "books" are intended to signify "library" :-)

Glad I was able to help!

Hi Marshall - 

Your screenshot cuts just above the button you need... :-)

Hope this helps, regards,

Gil

The Voki Team

Hello!
Please contact support@voki.com.

Regards,

Gil

Oh I see. 

Though the Voki Flash editor is no longer available, it has (long ago) been replaced with a new & improved non-Flash editor.

If you had TTS audio assigned to your Scene, which you previously used to play & edit in Flash, then you can now open the same Scene in the (new) editor and do the same. In the editor's audio section you can retrieve the text used for the audio in question.

This assumes you have access to the Voki Scene in your account.

I hope this is helpful. If you need specific assistance - please send a note to support@voki.com.

Best,

Gil

Hi Louis,

We have no Voki character by that name. 

What do you mean by Transcript?  Please explain thanks!

Hello!

I'm sorry to say that's not possible. Flash content is no longer available.

LMK what you need the Flash for. Perhaps I can help.

Best,

Gil

Hello Carmen!

I'd like to know more about the environment that might help explain the problem.

* What platforms/browsers are the students using ? (for example - Mac/Safari ) 

* are they using the school's network or connected to it? or are they using their home computer ?

If the school network, the problem might be the result of the school's security settings - your School IT may need to open access to our domains.

Let me know,

Gil