If you wrote to support - they will surely respond & advise better than I can here, as they can lookup the specifics if needed.

But as a rule of thumb - problems during registration can be due to - 

a. You may already be registered. This could happen if you had a Voki account before, or if you started registration process before, but only went "half-way" - completing personal details but not the account setup. 

In such a case - choose the "login" option on the left to continue. (see image below)

b. possible technical issue due to numerous attempts 

Try clearing your browser cache or using a different browser.

c. we've seen issues related to automatic translation. I believe that all such issues have been corrected in the past - but it is always possible that there is a problem we don't know about. If you are using auto-page translation, try to turn it off during sign up, and see if it helps. Let us know if this is the case.

Good luck, 

Gil

The Voki Team

Please send a note to support & our team will help you out. 

Best,

Gil

Hi Sandra -

you would need to open the FX menu to select the "slow" effect.

Hope this helps.

Best regards

Gil

The Voki Team

Sure. Deactivate your Voki account (in your "my account" page), and you will not be charged.

Then go to sitepal.com and sign up for a Free Trial.

As you sign up - note that the first step is registration, if you use the same email you will be viewed as an existing user and unable to register (because you would be recognized from Voki). 

Spot the "existing user? login" link at the top and continue your sign up.

Hope this helps,

Gil

Hi Chris -

No that's not possible unfortunately. 

Feel free to share images of your characters here or by sending them to support. We're always looking for new ideas for Voki characters.

Best,

Gil

Hello Melissa !

The Voki Logo cannot be removed. 

If you are interested in speaking characters for business use, check out our SitePal product at www.sitepal.com

In SitePal, our branding can be removed (Gold Plan), and can even be replaced with your own branding (Platinum Plan).

Hope this is helpful.

Best regards,

Gil