Hola Luisa

Disculpa las molestias.

Envíe una nota a nuestro equipo de soporte a support@voki.com e incluya una captura de pantalla de lo que ve y lo ayudarán.

Atentamente,

Gil

Hola: para evitar que te cobren, debes desactivar la facturación automática. Para hacerlo, vaya a la página "Mi cuenta" que está disponible en el menú "bienvenida" en la parte superior derecha de su página.

Espero que esto ayude.

Saludos,

Gil

Hi Laurie - 

Apologies for the inconvenience. Emails sometimes get stuck in spam. If you cannot locate the password resent email in your spam folder - please send a not to support@voki.com - and we will reset your password for you.

Regards,

Gil 

The Voki Team

Hi Elena - 

If you want to share your Voki - please go to your "Create" page & click on the "share" button next to the thumbnail image of your Voki Scene.

I hope I answered your question.

Regards,

Gil

The Voki Team

Hello PiKo!

To deactivate your account - go to "My Account" page - accessible from the "welcome" menu at top right.

There you may deactivate your account if you so choose.

If you find that you need assistance with this or any other issue - please send a note to our support team at support@voki.com.

Regards,

Gil

The Voki Team

Hi Kim - 

I'm so sorry for the inconvenience.

Please do send a note to our support and we will help you complete the sign up - if you already did so I'm sure we will respond soon.

We'll have a look at the password requirements and make sure they are clearer. Last thing we want is to cause frustration! 

Apologies,

Gil