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Hope this helps,

Gil

The Voki Team

You're welcome - and I hope this will be cleared up quickly, but at this point we do not yet have visibility regarding the schedule. It may take a long or a short time - this is not yet clear. I'll post an update when I know more. 

Best,

Gil

fyi - we are in touch with Canvas team. I'll advise when clear.

Voki is implemented in HTML5 and Javascript. It does not use Flash. 
We offer Flash option for backward compatibility to users who need to embed in sites that do not support Javascript embed.

If Canvas intends to drop support for Flash without enabling a non-Flash alternative, there is nothing we can do about that at present.

Though is is possible, as a workaround to generate a video in the mobile app, and post that video to canvas.

I suggest to appeal to Canvas to enable Voki character embed in their platform.

If their customers request it - perhaps they will.

All the best,

Gil
The Voki Team

Thanks for your feedback!

We'll look into the presentation issues you raised.

Separately - you raised the issue of Voki not loading, or taking a long time to load. Is this also related to Voki Presenter?

Or if not - where in the Voki program exactly does it happen?

Can you provide a link or screenshot? 

If we can understand how to recreate the problem - we'll be able to address it.

If you prefer send the information via email to support@voki.com to be forwarded to me.

All the best,

Gil

The Voki Team

If you are having difficulty - please contact our support at: support@voki.com

Hi Lynda - 

The problem has been fixed. 

Apologies for the inconvenience this has caused. 

Please let us know if you encounter any further issue.

Best regards,

Gil

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