Your comments

It seems to be taken care of. The email said my email not recognized due to storage service failure over the holiday period.It sounded like my account was deleted due to this failure.  Thank you for your help.

I have contacted support @  two times. I need to hear from them. Can you please check on this for me. Thank You

How often do they check those emails??? I need this resloved quickly please.

ok received email in spam. It still said my email is not associated with an account. I had been logged in for a while and students had been working. I have send an email to support@voki . Can you please check to see if email is correct for account?

I can now put in my email and when I pressed forgot password it said sending email about reseting password. I cannot see email. Please help