Hi,
Please check the Fire Wall filter option:

fms80.oddcast.com and it will attempt connection first on port 1935, then port 80 and 443 until one is allowed through.
Also allow : https://vhss.oddcast.com

Regards,
Sumit

Hi Carry,
Please try to install : http://get.adobe.com/shockwave/
Reboot the machine and then try.

Regards,
Sumit

Rona,
I looked into your account there are some recorded files, Please Goto Edit your voki-->Give It a Voice option-> then click on the Folder image.

Regards,
Sumit

Hello Laura,

Please send the .XLS file to support@voki.com with account id or email id associated with voki.

Regards,
Sumit

Hi Loretta,

Please provide me the account ID or Email associated with Voki.
Thank You for trying Voki!

Regards,
Sumit
support@voki.com

Hello Sandra,
Please send your account Id or email associated with voki to support@voki.com

Regards,
Sumit
Voki team