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como puedo cancelar mi cuenta voki

cinthiajaqueline0406 2 years ago updated by Gil Sideman 2 years ago 2

necesito cancelar mi cuentan por favor el costo es muy elevado

Under review

Hello Cinthia,

To deactivate your paid subscription, go to your "Account Info" page - and deactivate "Automatic Billing" - and you will no longer be charged. 

There is no reason to deactivate your account - as you can keep on using the account in "Basic" mode, once your paid subscription lapses. But, if you prefer, you can deactivate your account (also in "Account Info" page).

I hope this helps. If you have specific questions please write to support@voki.com.


Regards,

Gil

The Voki Team