Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
  1. Forum: Voki
Odpowiedź
Gil Sideman 4 lat temu

¡Hola! envíe una nota a support@voki.com y nos encargaremos de ello de inmediato.

Atentamente,

Gil


------------------


Hello! please send a note to support@voki.com and we will take care of it right away.
Best regards,
Gil

0
Z odpowiedzią

How can I view Voki's that students made outside of assignments I've posted?

Elaine 4 lat temu w Voki Classroom • Ostatnio zmodyfikowane przez Gil Sideman 4 lat temu • 2
0
Z odpowiedzią

Why are my assignments not showing up in a student's classroom page? It says, "No assignments created."

mpulido 4 lat temu w Voki Classroom • Ostatnio zmodyfikowane przez Gil Sideman 4 lat temu • 9

Help. Can I call someone? At $8 a month, I can't really recommend this product with crappy customer support. 

Odpowiedź
Gil Sideman 4 lat temu

Hello!

Our support team accessed your account and logged in as a student and are able to view assignments fine. Please try it yourself by logging in as one of your students. If you do not immediately see - please try clearing browser cache and login again.

Please let me know how goes.

Our support engineer will follow up with you directly.

Best,

Gil

0
Ukończony

Hi, could you please tell how to download the image plus the file of sound in other to share it with someone

Elena 4 lat temu • Ostatnio zmodyfikowane przez Gil Sideman 4 lat temu • 2
Odpowiedź
Gil Sideman 4 lat temu

Hi Elena - 

If you want to share your Voki - please go to your "Create" page & click on the "share" button next to the thumbnail image of your Voki Scene.

I hope I answered your question.

Regards,

Gil

The Voki Team

0
Z odpowiedzią

Login

laurieparsons 72 4 lat temu w Voki FAQs • Ostatnio zmodyfikowane przez Gil Sideman 4 lat temu • 2

I have signed in to use Voki (free version) but now when I try to login it tells me user name or password not valid.  I tried 'forgotten password' route to be told that an email had been sent to me with a temp password but that has not happened.  Please can you help?  

Odpowiedź
Gil Sideman 4 lat temu

Hi Laurie - 

Apologies for the inconvenience. Emails sometimes get stuck in spam. If you cannot locate the password resent email in your spam folder - please send a not to support@voki.com - and we will reset your password for you.

Regards,

Gil 

The Voki Team

0
Ukończony

Delete account

PiKo 4 lat temu • Ostatnio zmodyfikowane przez Gil Sideman 4 lat temu • 2

Could you please delete my account?

I have no use for it. Thanks

Odpowiedź
Gil Sideman 4 lat temu

Hello PiKo!


To deactivate your account - go to "My Account" page - accessible from the "welcome" menu at top right.

There you may deactivate your account if you so choose.


If you find that you need assistance with this or any other issue - please send a note to our support team at support@voki.com.


Regards,

Gil

The Voki Team

0
Z odpowiedzią

How can I return from my voki to the blog?

quingui30 4 lat temu w Voki FAQs • Ostatnio zmodyfikowane przez Gil Sideman 4 lat temu • 2
Odpowiedź
Gil Sideman 4 lat temu

Hello! 

Go to the support page - Blog is one of the options under "Support".

Best,

Gil

0
W trakcie analizy

New Account

Tiffany 4 lat temu • Ostatnio zmodyfikowane przez Gil Sideman 4 lat temu • 3

I created a new account tonight. When it asked me to sign in, I kept receiving an email/password is incorrect note. I tried to reset my password but it says my email is not in the system. Please help!

0
W trakcie analizy

Save button doesn't respond

BNV 4 lat temu • Ostatnio zmodyfikowane przez Gil Sideman 4 lat temu • 1

I went throught the whole process of creating avatar (not a premium one), but when I wanted to save it, save button is grey, not responding and I can't click it.



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