¡Hola! envíe una nota a support@voki.com y nos encargaremos de ello de inmediato.
Atentamente,
Gil
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Hello! please send a note to support@voki.com and we will take care of it right away.
Best regards,
Gil
Why are my assignments not showing up in a student's classroom page? It says, "No assignments created."
Help. Can I call someone? At $8 a month, I can't really recommend this product with crappy customer support.
Hello!
Our support team accessed your account and logged in as a student and are able to view assignments fine. Please try it yourself by logging in as one of your students. If you do not immediately see - please try clearing browser cache and login again.
Please let me know how goes.
Our support engineer will follow up with you directly.
Best,
Gil
Hi, could you please tell how to download the image plus the file of sound in other to share it with someone
Hi Elena -
If you want to share your Voki - please go to your "Create" page & click on the "share" button next to the thumbnail image of your Voki Scene.
I hope I answered your question.
Regards,
Gil
The Voki Team
Login
I have signed in to use Voki (free version) but now when I try to login it tells me user name or password not valid. I tried 'forgotten password' route to be told that an email had been sent to me with a temp password but that has not happened. Please can you help?
Hi Laurie -
Apologies for the inconvenience. Emails sometimes get stuck in spam. If you cannot locate the password resent email in your spam folder - please send a not to support@voki.com - and we will reset your password for you.
Regards,
Gil
The Voki Team
Hello PiKo!
To deactivate your account - go to "My Account" page - accessible from the "welcome" menu at top right.
There you may deactivate your account if you so choose.
If you find that you need assistance with this or any other issue - please send a note to our support team at support@voki.com.
Regards,
Gil
The Voki Team
Hello!
Go to the support page - Blog is one of the options under "Support".
Best,
Gil
New Account
I created a new account tonight. When it asked me to sign in, I kept receiving an email/password is incorrect note. I tried to reset my password but it says my email is not in the system. Please help!
Save button doesn't respond
I went throught the whole process of creating avatar (not a premium one), but when I wanted to save it, save button is grey, not responding and I can't click it.
Customer support service by UserEcho
