Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
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Respost

I would like to reduce the speaking speed. How can I do it?

varieundeventuali fa 8 anys • updated by Gil Sideman fa 8 anys • 2
Answer
Gil Sideman fa 8 anys

Hi - you can use SSML prosody tags in the text to control the speed.

This will not work with all voices though - so you may need to experiment. Here's an example -


You surround your text with the brackets as you see below - and it will speak slower.

<prosody rate="slow"> hello there 1 2 3 4 5 6 7 8 9 </prosody>


For more fine tuned control, use the following syntax (supported by a further subset of voices)

<prosody rate="-10%"> hello there 1 2 3 4 5 6 7 8 9</prosody>


As noted - only a subset of the voices will respond. Supported voices include -

Kate

Paul

Julie

Bridget

Hugh

Ashley

James


Let me know how goes.

Gil


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Under review

I have been trying to contact Voki via Support as well as sending private messages here and have had no response. PLEASE COntact me regarding my account.

Holly fa 8 anys • actualitzat fa 8 anys • 4

I have been trying to cancel my account for days and have received no response from you via email, facebook, or community. Please contact me!

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Completat

Is there a storage limit for the free version of Voki?

Annie fa 8 anys • updated by Gil Sideman fa 8 anys • 4
Answer
Gil Sideman fa 8 anys

Hi Annie - Got it - I understand exactly what you are doing. So at the moment there is no space limit, but we will introduce such a limit at some point soon, that will prevent you from accumulating more than a handful of Scenes. The best solution is to purchase a paid account, where this functionality will not be limited. At $29 a year you will be all set. Hope this makes sense.

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Under review

Where do I find the embed code? I have a subscription.

frances moore fa 8 anys • updated by Gil Sideman fa 8 anys • 1
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Under review

Cross using voki creations and presentations between accounts

fpkm fa 8 anys • updated by Gil Sideman fa 8 anys • 1

how can I use the voki presentations I created in the free version in my paid subscription. They act like two completely different accounts. Please provide me stepby step directions if it is possible. I have tried a lot of different things. Bu

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Completat

unscribe me please

Liz Baohm fa 8 anys • updated by Gil Sideman fa 8 anys • 2

unscribe me please, I know longer wish to use this service, as my course I was using is now finished.

Answer
Gil Sideman fa 8 anys

Hi Liz -

What you need to do is login to your account, goto "my Account" page, and disable automatic billing.

With auto-billing disabled you will no longer be charged and your account will expire in due course.


If you like us to take care of it for you, pls write a note to support@voki.com.

Regards

Gil

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Under review

Why won't my Voki Avatar speak

sjf240@email vccs edu fa 8 anys • updated by Gil Sideman fa 8 anys • 1

I am using the free Basic Trial version of Voki to make a presentation for college. My Avatar will not talk. It states type to speech, apparently that feature does not work.

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Under review

All my Voki's stopped playing, as of today.

savagep fa 8 anys • updated by Gil Sideman fa 8 anys • 1

Is there a problem with the website? When I click "Play" the circle just spins and spins like it's loading but then nothing happens. For embedded Voki's, the orange line keeps loading but nothing happens. I have several Voki's in my online courses, so I really do need them to work! Any suggestions?

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Under review

New account same problem

jennifer bleschet fa 8 anys • actualitzat fa 8 anys • 2

Hello,

Thank you for taking my "wrong file uploaded" problem into account.. While waiting to find out what I was doing wrong I tried using a different account (different name, different email address but same computer) where there were in theory no saved files. As soon as I tried to upload a file I found myself with the same 28 files saved on the first account, and the same difficulty uploading the twenty-ninth. I feel a bit hounded ...

0
Not a bug

Wrong file uploaded

jennifer bleschet fa 8 anys • updated by Gil Sideman fa 8 anys • 4

I have been using the free version of Voki for my students with no hiccups until today. When I try to upload a student's voice I get a previously used voice file, the last of a list of twenty-eight "saved files". I presume this means I've reached the limit but I don't seem to be able to delete the previous files, although I get a window asking for confirmation when I say that's what I want to do..



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