Hi Lynene,
Sorry for the Inconvenience.
Please check if the text contains special symbols like - @!#$%*() ,;"
Also text limit is 900 characters.
Send your text to support@voki.com to test.
Regards,
Sumit

Hi Michelle,
You have to login into voki classroom with your username & password provided by the teacher.
Login URL: https://www.voki.com/classroom/login_status.php

Regards,
Sumit

Hi Thomas,
Please try to Install free Ad-block: https://adblockplus.org

Then refresh the page, let me know how it goes.

Regards,
Sumit

Hi Jacqueline,
Please try to install free ad-block: https://adblockplus.org
Then refresh the browser, let me know how it goes.
Regards,
Sumit

Hi Enrique,
Apologize for Inconvenience.
Due to a configuration problem, some of our voices are generating audio alert messagesThis is only affecting Engine 3 voices, which in English are - Kate, Julie, Paul, Ashley, Bridget, Hugh & James.

We expect to have this problem fixed by noon tomorrow (Mon).As an interim solution you could switch to using a different voice.
We're very sorry for the inconvenience
Regards,
Sumit

Hi Parveen,
As per your request the voki account has been cancelled.
Thank you for trying Voki.

Regards,
Sumit

Hi Nikki,
Please send the voki account details to 'support@voki.com' to test.
Also, send a screen shot of the error page.
Regards,
Sumit

Hi,
Please try to clear cache from the browser and Install: -https://get.adobe.com/flashplayer/otherversions
Then reboot the machine, let me know how it goes.
Regards,
Sumit

Hi Jennifer,
Sorry For the Inconvenience.
Please try to install free Ad-block: https://adblockplus.org
Also, try with a different browser. The problem might be caused due to an adware infection.
Let me know how it goes.

Regards,
Sumit