How To Troubleshooting Your Non-Printing Printer?

Amit kumar 2 months ago in Voki FAQs 0

Check 1: A quick check of the paper tray and paper hopper is in order as well. These should have a sufficient supply of fresh paper in them.

Check 2: Please make sure that you are using the printer you are expecting. To verify this when using Microsoft® Word, please click on the upper left menu item "File" and then "Print" from the drop down menu.

Check 3: Please verify that the documents waiting to print are not stopped. When a printer encounters any problem printing a document, it just stops printing. Any document that is subsequently sent to the printer cannot be printed until the previous document is completely printed.

Check 4: Many printing problems are caused by the loss of connection between the computer and the printer. To check the printer connection on Windows 7® you again click on the "Start" button and open "Devices and Printers". In the devices and printers window you select the printer you are using, click the right mouse button to open a pop-up menu, and you select "Printer properties".

Check 5: Wireless printers often lose their connections to the network. This can be verified by going to the printer and selecting from the printer menus a print out of the network configuration. An alternate test is to use a different computer to print a test page to the wireless printer.When a wireless printer has lost its connection to the network, the simplest and most direct solution may be to reinstall the wireless printer on the network.

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