Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
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Beantwoord

Can a voki be captioned for students with hearing impairments?

Val Mazzotti 4 jaar geleden in Voki Classroom bijgewerkt door Gil Sideman 4 jaar geleden 2
Antwoord
Gil Sideman 4 jaar geleden

Hi Val - 

Unfortunately not at present.

This feature is being considered for future updates.

Regards,

Gil

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Beantwoord

Duplicate profile for assignment

Martin G 4 jaar geleden bijgewerkt door Gil Sideman 4 jaar geleden 2

Hi! Is there any way to duplicate a previously created profile to an assignment? 

I let my students create a profile before I made an assignment and now I don't want them to have to create a new one if possible.

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Fixed

French words with accent are not properly saved

Rachel 4 jaar geleden bijgewerkt door Gil Sideman 4 jaar geleden 3

Hello,

I have tried sending an email to support at Voki several times and received one response which wasn't helpful, I teach in a French school and my students are trying to type their text in Voki. Once they save it, any French word with an accent turns into a weird symbol and the avatar can't read it. I have used Voki for the last several years and have never had this problem. When the support person emailed me back he said most words in French don`t have an accent and to ignore those words. Worst. Advice. Ever! Almost every word in French has an accent. We need to evaluate this project and have been waiting almost 2 weeks for help. I have sent the letters with the accents I need added twice and no reply.

Please help! 

Antwoord
Gil Sideman 4 jaar geleden

Rachel - 
This issue has been addressed. I'm sorry it caused you inconvenience.

All so called "special characters" (eg characters with accents) should now be handled correctly in French and any other language.

Please let me know if you notice any problem.

Regards,

Gil

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Beantwoord

do the avatars represent different accents

Nahla Nadeem 4 jaar geleden in Voki FAQs bijgewerkt door Gil Sideman 4 jaar geleden 2
Antwoord
Gil Sideman 4 jaar geleden

Hello Nahla - 


The Avatars themselves & their appearance is completely independent of the voice that you assign to them.


As we all know - it is impossible to know what language/ accent a person (or animal/robot/unicorn :-))  speaks just by their appearance.  In the same way, our Voki characters can speak with any voice you choose to assign to them.

Hope this helps,

Regards

Gil

The Voki Team

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Can i embed my voki in s PowerPoint presentation?

megan thompson5 4 jaar geleden in Voki FAQs 0
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Beantwoord

W-9 form to purchase with school money

kletcher03 4 jaar geleden in Voki FAQs bijgewerkt door Gil Sideman 4 jaar geleden 2

My school’s bookkeeper needs your W-9 form in order for me to purchase a subscription to VOKI using my classroom money. How can I go about obtaining this Information?

Antwoord
Gil Sideman 4 jaar geleden

Hello!

Please send a note to support@voki.com - and we will provide.

Regards,

Gil

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Voltooid

How do I download this to my computer?

maryzobac 4 jaar geleden bijgewerkt door Gil Sideman 4 jaar geleden 3
Antwoord
Gil Sideman 4 jaar geleden

Hello!

Voki is designed to appear online in a web browser. But it is also possible to download as a video from the Voki mobile app. You may want to give it a try.

Please note that this is only supported for teaching purposes. If you are interested in animated character video for commercial/business purposes, our SitePal product supports that -pls see www.sitepal.com

Regards,

Gil

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Voltooid

add a dachshund to the dog catergory >:z

george 4 jaar geleden bijgewerkt door Gil Sideman 4 jaar geleden 2

add a dachshund to the dog category >:z

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Voltooid

Please cancel my subscription. You should make this easier than this.

seunghye5 5 jaar geleden bijgewerkt door Gil Sideman 5 jaar geleden 2
Antwoord
Gil Sideman 5 jaar geleden

I am sorry you encountered difficulty.

Please let me know what the problem is and I'll do my best to assist. Promise.


You can deactivate your account from your "My Account" page.

Select "My Account" or "Account Info" from your "welcome menu" at top right.


If you are having difficulty finding this option - send a note to our support & we will deactivate it for you.

Regards

Gil

0
Beantwoord

how can I reset my pw? your reset function is not working.

seunghye5 5 jaar geleden bijgewerkt door Gil Sideman 4 jaar geleden 3
Antwoord
Gil Sideman 5 jaar geleden

Hello!


I assume you are logged into your Voki account, and you went to your account Info page to try and make the change.

There's a glitch in the UI that may cause some confusion.

Here's what you need to do - 


  • Goto Account Info
  • Click on "edit" button for Personal Info section
  • Click in the password field (don;t try to select the contents of the field).
  • A dialog should open up that enables you to enter the new password.
  • If the dialog does not open up - check your popup blockers, or try to clear your cache and cookies and try again.