Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
0
Виконано

Voice Speed

Sandra Jones 3 роки тому в Voki Classroom оновлено Gil Sideman 3 роки тому 3

There used to be a toggle that would allow the user to slow the speaking voice down; is there still an option of that in the sound settings?

Відповідь
Gil Sideman 3 роки тому

Hi Sandra -

you would need to open the FX menu to select the "slow" effect.

Hope this helps.

Best regards

Gil

The Voki Team

0
Not a bug

I want to delete my account but at the page "my account" i can't see the botton

gerardgiltares 3 роки тому в Voki Classroom оновлено Gil Sideman 3 роки тому 2

I want to delete my account but at the page "my account" i can't see the botton

Відповідь
Gil Sideman 3 роки тому

You may deactivate your account from your "My Account" page. If you need assistance, please send a note to support@voki.com.

Best, 

Gil

The Voki Team

0
Є відповідь

What format can I use to upload my own background? JPEG did NOT work.

slwatkins 3 роки тому в Voki Classroom оновлено Gil Sideman 3 роки тому 2
Відповідь
Gil Sideman 3 роки тому

Hello!

I just tried it and jpeg upload worked fine for me.

Please send us your jpeg file to support@voki.com - and if possible please include a screenshot of the error/problem you see, so that we may best advise.


Regards,

Gil

THe Voki Team 

0
Є відповідь

¿Cómo insertar imágenes en voki?

capafi1 4 роки тому в Voki Classroom оновлено Gil Sideman 4 роки тому 2

Quiero insertar mis propios imagenes en voki. Alguien me puede decir ¿cómo?

Відповідь
Gil Sideman 4 роки тому

Hello!

Creating animated characters using your own images is supported with our SitePal product (but not available in Voki)

Please see more information here -

https://sitepal.com/features/models/photoface

Hope this helps. Best regards,

Gil

-------------------------

¡Hola!
La creación de personajes animados con sus propias imágenes es compatible con nuestro producto SitePal (pero no está disponible en Voki)
Consulte más información aquí:

https://sitepal.com/features/models/photoface

Espero que esto ayude. Atentamente,
Gil

0
Є відповідь

How can I view Voki's that students made outside of assignments I've posted?

Elaine 4 роки тому в Voki Classroom оновлено Gil Sideman 4 роки тому 2
0
Є відповідь

Why are my assignments not showing up in a student's classroom page? It says, "No assignments created."

mpulido 4 роки тому в Voki Classroom оновлено Gil Sideman 4 роки тому 9

Help. Can I call someone? At $8 a month, I can't really recommend this product with crappy customer support. 

Відповідь
Gil Sideman 4 роки тому

Hello!

Our support team accessed your account and logged in as a student and are able to view assignments fine. Please try it yourself by logging in as one of your students. If you do not immediately see - please try clearing browser cache and login again.

Please let me know how goes.

Our support engineer will follow up with you directly.

Best,

Gil

0
Not a bug

"Log in already in use" "Log out of other devices" I've been reading how to fix , so I cleared my cache, to no avail. How can 4 of us "Hangout" at the same time? Thank you, Linda

lrence 4 роки тому в Voki Classroom оновлений 4 роки тому 7
0
Є відповідь

Can a voki be captioned for students with hearing impairments?

Val Mazzotti 4 роки тому в Voki Classroom оновлено Gil Sideman 4 роки тому 2
Відповідь
Gil Sideman 4 роки тому

Hi Val - 

Unfortunately not at present.

This feature is being considered for future updates.

Regards,

Gil

0
Є відповідь

how to start?

Vikiward 5 років тому в Voki Classroom оновлено Handayani 5 років тому 2

how to start?

Відповідь
Gil Sideman 5 років тому

Hi Vikiward - 

As you log in to your account, and click on the Classroom tab from the top menu, you will see a 'tutorial' link at your top right. Click that and you will have access to our getting started resources.

Best way to get started in my opinion is to watch the two videos. They are short and to the point.

The same videos are also vailable on the support page in the Voki Classroom section.


If you have specific questions - send us a note at support@voki.com

Hope this helps,

Gil

0
Fixed

Where is the embed button? I have a subscription and have been a user for many years.

Lynn Burleigh 6 років тому в Voki Classroom оновлено Gil Sideman 6 років тому 3

I have a paid subscription and my students don't have an embed code to embed their voki's on their e-Portfolios.  Can you please update my student's capability?  Thank You!

Відповідь
Gil Sideman 6 років тому

Hi Lynn - 

We've added embed functionality for students. 

I hope this helps.

Best,

Gil