Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
0
Completat

Voice Speed

Sandra Jones fa 3 anys en Voki Classroom updated by Gil Sideman fa 3 anys 3

There used to be a toggle that would allow the user to slow the speaking voice down; is there still an option of that in the sound settings?

Answer
Gil Sideman fa 3 anys

Hi Sandra -

you would need to open the FX menu to select the "slow" effect.

Hope this helps.

Best regards

Gil

The Voki Team

0
Not a bug

I want to delete my account but at the page "my account" i can't see the botton

gerardgiltares fa 3 anys en Voki Classroom updated by Gil Sideman fa 3 anys 2

I want to delete my account but at the page "my account" i can't see the botton

Answer
Gil Sideman fa 3 anys

You may deactivate your account from your "My Account" page. If you need assistance, please send a note to support@voki.com.

Best, 

Gil

The Voki Team

0
Respost

What format can I use to upload my own background? JPEG did NOT work.

slwatkins fa 3 anys en Voki Classroom updated by Gil Sideman fa 3 anys 2
Answer
Gil Sideman fa 3 anys

Hello!

I just tried it and jpeg upload worked fine for me.

Please send us your jpeg file to support@voki.com - and if possible please include a screenshot of the error/problem you see, so that we may best advise.


Regards,

Gil

THe Voki Team 

0
Respost

¿Cómo insertar imágenes en voki?

capafi1 fa 4 anys en Voki Classroom updated by Gil Sideman fa 4 anys 2

Quiero insertar mis propios imagenes en voki. Alguien me puede decir ¿cómo?

Answer
Gil Sideman fa 4 anys

Hello!

Creating animated characters using your own images is supported with our SitePal product (but not available in Voki)

Please see more information here -

https://sitepal.com/features/models/photoface

Hope this helps. Best regards,

Gil

-------------------------

¡Hola!
La creación de personajes animados con sus propias imágenes es compatible con nuestro producto SitePal (pero no está disponible en Voki)
Consulte más información aquí:

https://sitepal.com/features/models/photoface

Espero que esto ayude. Atentamente,
Gil

0
Respost

How can I view Voki's that students made outside of assignments I've posted?

Elaine fa 4 anys en Voki Classroom updated by Gil Sideman fa 4 anys 2
0
Respost

Why are my assignments not showing up in a student's classroom page? It says, "No assignments created."

mpulido fa 4 anys en Voki Classroom updated by Gil Sideman fa 4 anys 9

Help. Can I call someone? At $8 a month, I can't really recommend this product with crappy customer support. 

Answer
Gil Sideman fa 4 anys

Hello!

Our support team accessed your account and logged in as a student and are able to view assignments fine. Please try it yourself by logging in as one of your students. If you do not immediately see - please try clearing browser cache and login again.

Please let me know how goes.

Our support engineer will follow up with you directly.

Best,

Gil

0
Respost

Can a voki be captioned for students with hearing impairments?

Val Mazzotti fa 4 anys en Voki Classroom updated by Gil Sideman fa 4 anys 2
Answer
Gil Sideman fa 4 anys

Hi Val - 

Unfortunately not at present.

This feature is being considered for future updates.

Regards,

Gil

0
Respost

how to start?

Vikiward fa 5 anys en Voki Classroom updated by Handayani fa 5 anys 2

how to start?

Answer
Gil Sideman fa 5 anys

Hi Vikiward - 

As you log in to your account, and click on the Classroom tab from the top menu, you will see a 'tutorial' link at your top right. Click that and you will have access to our getting started resources.

Best way to get started in my opinion is to watch the two videos. They are short and to the point.

The same videos are also vailable on the support page in the Voki Classroom section.


If you have specific questions - send us a note at support@voki.com

Hope this helps,

Gil

0
Fixed

Where is the embed button? I have a subscription and have been a user for many years.

Lynn Burleigh fa 6 anys en Voki Classroom updated by Gil Sideman fa 6 anys 3

I have a paid subscription and my students don't have an embed code to embed their voki's on their e-Portfolios.  Can you please update my student's capability?  Thank You!

Answer
Gil Sideman fa 6 anys

Hi Lynn - 

We've added embed functionality for students. 

I hope this helps.

Best,

Gil