Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
+1
En revisión

paid for voki classroom

gdomenate hace 8 años en Voki Classroom actualizado por Gil Sideman hace 8 años 1

My admin paid for voki classroom in Sept. 2015. I am unable to use it because it looks as if I do not have it when I log in. Can someone please help?

+1
Respuestas

login

Lesa Bak hace 10 años en Voki Classroom actualizado por Eva hace 9 años 3
Is there a way to set the usernames for the students in my class?   I like to keep the same usernames for everything to avoid confusion between the many websites we visit.
0
En revisión

Subtitles

begoquiros hace 3 semanas en Voki Classroom actualizado por Gil Sideman hace 3 semanas 1

Good afternoon, is it possible to add subtitles to videos?

0
Solucionado

Cannot record audio

Karen hace 2 años en Voki Classroom actualizado por Gil Sideman hace 2 años 2

I cannot add audio to my avatar. I go to Edit, and then use the mic on my computer. The recording seems to go fine, and then I get the message that it is uploading my audio, but when I go to play, nothing happens. I tried using Firefox and Chrome browser, and neither one works.

Respuesta
Gil Sideman hace 2 años

Hi Karen - 


We experienced a problem on Friday that was fixed on the same day.

Please try again now - if you still see a problem pls contact us at support@voki.com

I apologize for the inconvenience this has caused.


Regards,

Gil

The Voki Team

0
En revisión

Help... Students are not able to get started and have a blank screen

Damalu Hamrick hace 2 años en Voki Classroom actualizado por Gil Sideman hace 2 años 2

Several students unable to access Voki while using my Student accounts that I set up.

Image 164

0
En revisión

unable to add new students into my classroom

coolenglishhelp hace 3 años en Voki Classroom actualizado por Gil Sideman hace 3 años 1

Hi, I was just trying to add a new student into my classroom.

However, when I clicked the "add" button, it turned out to show "500 Origin Error".(See screenshot below)

I also tried relogin and used differents computers and laptops but all in vain. All I get is "500 Origin Error".

Image 162


Please kindly help me solve this problem.

I really need to add my students into the classroom!

Thank you.

0
En revisión

How can I post a link to my Voki classroom assignment in our LMS?

hawest hace 3 años en Voki Classroom actualizado por Gurpreet Singh (Voki Support) hace 3 años 1
0
COMPLETADO

Hi, how can I insert a voki in an genially presentation? thank's!

Laine Danielle hace 3 años en Voki Classroom actualizado por Gurpreet Singh (Voki Support) hace 3 años 5
Respuesta

Hi Laine-

Hope you are doing well

Please follow the below steps to insert your Voki into your Genially presentation:

1) Login to your Voki account and open the Voki that you would like to insert to Genially.

2) Click on SHARE icon for that particular Voki ( Screenshot for reference: https://prnt.sc/1qmb15p )

3) You will get multiple options to share your Voki, out of all those choose EMBED CODE option and then get the "No JavaScript" code ( Screenshot for reference: https://prnt.sc/1qmb3h2 )

4) Now, get back to your Genially account and create a presentation.

5) After selecting template and page for your presentation, you will be redirected to a new window where you will be able to start your presentation

6) On the left of your screen, you will see multiple options (i.e. dashboard), you simply need to click on INSERT and then on OTHERS. It will allow you to paste your embed code in there. (Screenshot for reference: https://prnt.sc/1qmb9p9 )

Once done, simply save it or publish it.

Hope it helps

If you still experience any trouble with your Voki, please feel free to write us on support@voki.com
We will be more than pleased to assist you further

Thanks

0
Respuestas

Students Unable to Complete Assignments in Voki

Greg Odell hace 3 años en Voki Classroom actualizado por Gil Sideman hace 3 años 3

Students are either being returned to the assignment screen or seeing a blank white space when clicking the 'Edit' button on an assignment.  

0
Respuestas

Some of my students are not able to record themselves or save their recordings while a few can. Can someone help me?

Carmen hace 3 años en Voki Classroom actualizado por Gil Sideman hace 3 años 3

I have an assignment and only a few students were able to record, save their recording, and submit. I have quite a few students who can not record. I was wondering if anyone can help?

Respuesta
Gil Sideman hace 3 años

For those schools that implement domain based limitations on incoming traffic, please tell your IT department to whitelist  *.voki.com & *.oddcast.com domains.