Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
0
Completed

How do I hide an assignment?

Carmen 3 years ago in Voki Classroom updated by Gil Sideman 3 years ago 2

I can not find nor do I see the purple eye to hide the assignment

Answer

Hi,


Hope you are doing well

To hide your assignment, you will need to simply follow the below steps:

- Login to your voki account

- Go to CLASSROOM and then choose CLASSES section. Here is the screenshot for reference: https://prnt.sc/1047c75

- In CLASSES section, you will see the assignments assigned to the classes. In front of all the assignment, you will notice an option saying ARCHIVE, here is the screenshot for reference: https://prnt.sc/1047cor

- Simply mark this archive option if you want to hide the assignment

Hope it helps

Please feel free to write us email to support@voki.com for any further queries

Best regards

Gurpreet

0
Completed

Voice Speed

Sandra Jones 3 years ago in Voki Classroom updated by Gil Sideman 3 years ago 3

There used to be a toggle that would allow the user to slow the speaking voice down; is there still an option of that in the sound settings?

Answer
Gil Sideman 3 years ago

Hi Sandra -

you would need to open the FX menu to select the "slow" effect.

Hope this helps.

Best regards

Gil

The Voki Team

0
Not a bug

I want to delete my account but at the page "my account" i can't see the botton

gerardgiltares 3 years ago in Voki Classroom updated by Gil Sideman 3 years ago 2

I want to delete my account but at the page "my account" i can't see the botton

Answer
Gil Sideman 3 years ago

You may deactivate your account from your "My Account" page. If you need assistance, please send a note to support@voki.com.

Best, 

Gil

The Voki Team

0
Answered

What format can I use to upload my own background? JPEG did NOT work.

slwatkins 4 years ago in Voki Classroom updated by Gil Sideman 4 years ago 2
Answer
Gil Sideman 4 years ago

Hello!

I just tried it and jpeg upload worked fine for me.

Please send us your jpeg file to support@voki.com - and if possible please include a screenshot of the error/problem you see, so that we may best advise.


Regards,

Gil

THe Voki Team 

0
Answered

¿Cómo insertar imágenes en voki?

capafi1 4 years ago in Voki Classroom updated by Gil Sideman 4 years ago 2

Quiero insertar mis propios imagenes en voki. Alguien me puede decir ¿cómo?

Answer
Gil Sideman 4 years ago

Hello!

Creating animated characters using your own images is supported with our SitePal product (but not available in Voki)

Please see more information here -

https://sitepal.com/features/models/photoface

Hope this helps. Best regards,

Gil

-------------------------

¡Hola!
La creación de personajes animados con sus propias imágenes es compatible con nuestro producto SitePal (pero no está disponible en Voki)
Consulte más información aquí:

https://sitepal.com/features/models/photoface

Espero que esto ayude. Atentamente,
Gil

0
Answered

How can I view Voki's that students made outside of assignments I've posted?

Elaine 4 years ago in Voki Classroom updated by Gil Sideman 4 years ago 2
0
Answered

Why are my assignments not showing up in a student's classroom page? It says, "No assignments created."

mpulido 4 years ago in Voki Classroom updated by Gil Sideman 4 years ago 9

Help. Can I call someone? At $8 a month, I can't really recommend this product with crappy customer support. 

Answer
Gil Sideman 4 years ago

Hello!

Our support team accessed your account and logged in as a student and are able to view assignments fine. Please try it yourself by logging in as one of your students. If you do not immediately see - please try clearing browser cache and login again.

Please let me know how goes.

Our support engineer will follow up with you directly.

Best,

Gil

0
Answered

Can a voki be captioned for students with hearing impairments?

Val Mazzotti 4 years ago in Voki Classroom updated by Gil Sideman 4 years ago 2
Answer
Gil Sideman 4 years ago

Hi Val - 

Unfortunately not at present.

This feature is being considered for future updates.

Regards,

Gil

0
Answered

how to start?

Vikiward 5 years ago in Voki Classroom updated by Handayani 5 years ago 2

how to start?

Answer
Gil Sideman 5 years ago

Hi Vikiward - 

As you log in to your account, and click on the Classroom tab from the top menu, you will see a 'tutorial' link at your top right. Click that and you will have access to our getting started resources.

Best way to get started in my opinion is to watch the two videos. They are short and to the point.

The same videos are also vailable on the support page in the Voki Classroom section.


If you have specific questions - send us a note at support@voki.com

Hope this helps,

Gil