Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
+11
Under review
Susan Hopper 3 years ago in Voki Classroom • updated by Gil Sideman 2 years ago 5
Over two years ago, I submitted a request for help using Voki on iPad. For months, I was told it was in development. After a long time, I resubmitted my request, and I was told to use the Puffin Academy app.  It freezes all the time.  It's working at this moment, but none of the Vokis in my account have sound when I play them on the iPad.  They have sound when I use a laptop.  (The volume on the iPad is turned up and I can hear sounds coming from other apps and videos.)  Even if we manage to create a Voki through Puffin Academy, students can't share their Vokis so that iPad users can view them.  We publish to create our own Voki URLs.  We post the Voki URL to our website or email it. We can view this Voki on a laptop, but not on the iPad.  The only way I can get iPad users to view the Vokis on their iPads is to play each Voki on my laptop and do a screen capture and export it to our website or send it via email as an attachment.  Try doing that for dozens of students!  Voki used to be fun and engaging.  Now it's just frustrating because it's so unreliable and not compatible with our 1:1 environment.   I feel that Voki needs to do a better job disclosing the inside scoop:  1) Voki is not compatible with iPad.  2) Voki personnel will delete your saved Vokis without any notice even though you have been a paid subscriber for years.
Answer
Heather Brown 3 years ago
HI Susan,
My name is Heather and I am a new member of Voki's team. I understand your frustrations. I was a teacher for 7 years and the 1:1 piece of education is crucial in giving students the academic attention they need. Let's chat about his. I'd really love to hear your feedback.
+3
Under review
schmie31 1 month ago in Voki Classroom • updated by Gil Sideman 1 month ago 1

So I'm trying to create a new voki for an assignment in my class, but whenever I press the edit button, a window pops up and I am immediately logged out and sent back to the homepage. Help please? This problem persists across Internet Explorer and Chrome.

+3
Under review
Susan Hopper 3 years ago in Voki Classroom • updated by Gil Sideman 2 years ago 14
One of my favorite sample Vokis no longer exists in my Voki classroom.  I was trying to access it to show to this year's students, but I discovered that the character has been changed, the background has been changed, and there is no sound.  How do I recover it?  It's the first approved Voki in the 7th period 2011-2012 class by Kevin.
+3
Under review
Dentudix Cursos Tic 3 years ago in Voki Classroom • updated by Eva 3 years ago 1
+2
Answered
Brenda Leilani 4 years ago in Voki Classroom • updated by Eva 3 years ago 2
We were Working on our Vokis in class  ( i am a student) now i cant acess it with the user and password my teacher gave me HELP!
+2
Answered
Karen Lesser 4 years ago in Voki Classroom • updated by Gil Sideman 2 years ago 4
We made a voki yesterday on "voki" and had a great time with it, but her teacher said today that she didn't receive it. Then tonight we tried "voki classroom" but there is no create button and even with the pop-up blocker off nothing happens when we click "get started". We were using internet explorer on windows 8, and then I switched to my iPhone to try it there. Same.

Please advise.



+2
Under review
gdomenate 2 years ago in Voki Classroom • updated by Gil Sideman 2 years ago 1

My admin paid for voki classroom in Sept. 2015. I am unable to use it because it looks as if I do not have it when I log in. Can someone please help?

+1
Ana Maria Moreira 2 years ago in Voki Classroom • updated 2 years ago 3
+1
Felix Ramirez 2 years ago in Voki Classroom 0