Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
+7
Louis Dare 3 years ago in Voki Presenter • updated by Gil Sideman 3 years ago 1
Hi,
I'm really quite shocked at how poor this product is? At first it looks really useful however the paid for services don't really seem to offer much extra.

Other platforms whom you are competing with offer PPT importing so you can improve what you already have rather than waste time redeveloping teaching materials.

I've just signed up for Voki Presenter and seem to have been mislead as I can only produce a 60 second Vokis and not a 90 second ones as clearly advertised and I am unable to add two Voki's onto a slide as advertised. Rather than lodge a miss selling complaint to PayPal I've simply cancelled my subscription.

However if I'm paying surely the 90 second limit is a joke right? I'd expect at least 5 minutes, and to suggest we can add several Voki's onto a slide to create an unlimited audio feed.....have you guys any idea how the mind of a learner works? We're trying to exceed expectations here, having several Voki's in a row would give such a poor end result.

Not being able to download is also a serious failing in the system. Are we now assuming all learners have access to wifi 24/7. That's quite a radical assumption and one that fails learners from poorer backgrounds.

I've tested this on an iPhone with Safari and IOS8. The slide background is displayed however the Voki will not appear. I would have expected in 2015 a paid for service to be IOS compatible??

I think for me to further consider this product the developers need to accept that in business products must be designed around the end user and not the assumptions of the development team.

Please do not take offence to my comments, my tone represents my frustration at the time wasted in trialing this product. My hope is that you will use my comments constructively and look to develop a product that is suitable for your target audience. 

+4
Under review
Christina Burken 1 year ago in Voki Presenter • updated by Sumit B 1 year ago 6

The embed code no longer works for my Voki's. We embed them in our learning management system. We had no issues prior to the change. Please advise. http://www.voki.com/site/pickup?scid=12549550&width=575&height=323&chsm=30962203c23a6f66cea6c2dce355f9e5

Answer
Gil Sideman 1 year ago

Hi Christina -

Your embed code contains a part that reads -

src="//vhss.oddcast.com...


please change that to

src="http://vhss.oddcast.com...


and try again - and please let me know if this worked.

Thanks,

Gil


+1
JIzatt 3 years ago in Voki Presenter • updated 3 years ago 5
It still thinks I havent got a classroom or presenter account, so I can't do one of the premium characters and publish it. Have been messing with this for two days now - getting frustrated.  I wanted to be able to use the Voki with audio to upload for an online class, so I figured presenter was my best option. Have I purchased the wrong one?
+1
MrBubblez - 2 years ago in Voki Presenter • updated by cori johnson 2 years ago 1
+1
Not a bug
amyj 3 years ago in Voki Presenter • updated by Eva 3 years ago 3
when i click on ad voki, nothing happens. The box appears, and it just says Add Voki, but when I click on that, nothing happens. It worked yesterday.
0
Answered
Emily 2 months ago in Voki Presenter • updated by Nishant (Voki Tech) 2 months ago 2

Can someone please advise me on how to embed a voki avatar into a wordpress page? I have tried copying and pasting both the new and deprecated embed code for my voki avatar into a wordpress page under 'html'. But when I update the wordpress page I cannot see the avatar and I keep getting a message that says the code is invalid. I need to embed multiple voki avatars into multiple pages on wordpress for a university assignment. Any help would be greatly appreciated!!!

Answer
Nishant (Voki Tech) 2 months ago

Hi Emily, 


Following are the instructions for embedding Voki in Wordpress.

Step 1: Login to your WordPress admin panel and select All pages or Add new page from left option bar.




Step 2: Your created page will be shown in the list of pages and select where you want to add the scene.



Step 3: Select the text box and paste your embed code here and click update.




Step 4: Click preview changes to see the embedded scene on the page.



If you still face issues embedding Voki in your Wordpress page then please email the link to your Wordpress web page where you are trying to embed your scene to support@voki.com

Let me know how it goes.
Regards, Nishant
0
Under review
gabrielguzman 5 months ago in Voki Presenter • updated by Gil Sideman 5 months ago 1

I am trying to use my paid subscription to Presenter and when I try to login, I get the same error message and a warning that the site is not trusted. I am using Firefox (latest update), and it worked one day, then the next doesn't. Could you tell me if there is something that can be done?

0
Angela Woodrow 1 year ago in Voki Presenter 0

I have a Voki presenter account. When I log in to Voki, it recognizes me but when I click on "Presenter", it goes to a page asking me sign up for an account. This happens often but not every time. Very frustrating.

0
Under review
Mrs Faircloth 1 year ago in Voki Presenter • updated by Gil Sideman 1 year ago 1

If I purchase Voki Presenter, is there an option to download (preferably as mp4) presentations that I make for my online course?