Voki's community is here to let Voki, Voki Classroom, and Voki Presenter users provide feedback, such as Voki product ideas, praise, or other comments/ questions/ concerns. Although not every post here can be answered by a Voki representative, we do read and consider each and every post!
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Under review
leehappy 1 year ago in Voki FAQs • updated by Gil Sideman 1 year ago 1

Hi I have put in my credit card information, but my account still says basic-free, would like to try level 1.

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Under review
luoxiaoyi1998 1 year ago in Voki FAQs • updated by Gil Sideman 1 year ago 1

I forget my password and I did not receive any email !!!! so I try so many time, but I got the same result. I don't know what happen , but i need help !!!!

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Under review
Alejandra Martinez 1 year ago in Voki FAQs • updated by Sumit B 1 year ago 1

I used to have different Vokis in my WordPress account sinde 2012. Now they don't appear there anymore. Can you please guide me?


Thnaks!

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Answered
dperney 1 year ago in Voki FAQs • updated by Gil Sideman 1 year ago 3
Answer
Gil Sideman 1 year ago


This functionality has been added - in your "My Voki" page - when you hover over the name of a Scene, you will see a small 'edit' icon - click on it to rename your Voki Scene.

Happy naming to all!



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Fixed
dimuser 1 year ago in Voki FAQs • updated by Gil Sideman 1 year ago 2

Hello! I create a voki, I add TTS in greek language (Afroditi) I can hear what I am typing, but after publishing and play that voki the TTS voice not properly says what I have written. That appears with the new site version. Can anyone help on this?

Thank you in advance

Answer
Gil Sideman 1 year ago

This problem has been fixed.


It was not only Greek - but all non-English text was not processed correctly after the 'new and improved' Voki site was launched last month (or as we unimaginatively call it "Voki 2.0").


Very sorry for any inconvenience. If you still notice a problem please let us know - either by posting here or sending a note to support@voki.com


regards,

Gil



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Under review
Nagwa Ali 1 year ago in Voki FAQs • updated by Gil Sideman 1 year ago 2

Hello! I created a new presentation on Voki and as soon as I finished the 27th slide, the entire presentation disappeared. WHERE DID IT GO!!! I need to retrieve it

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Answered
Melanie Bartunek 3 years ago in Voki FAQs • updated by Eva 3 years ago 2
Hi again,
I have an avatar, that speaks a longer text.
I noticed that she is always shaking her head which can be offputting.
Can I somehow reduce these movements?
Best wishes,
Melanie
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Under review
Jannik W (KiwiGamer) 2 years ago in Voki FAQs • updated by Gil Sideman 2 years ago 4
I click the 'browse' button and select the file. The file name is displayed, however, once I click upload the picture does not appear...
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Completed
Mark Lushenko 3 years ago in Voki FAQs • updated by Gil Sideman 3 years ago 4
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Fixed
Sabine Vilponen 3 years ago in Voki FAQs • updated by Eva 3 years ago 5
Hi,
I tried to create VOKIs in Chinese and Arabic by typing text (as I don't speak those languages but need to make the VOKIs for training purpose). I can hear the audio text whilst editing, but I can't save it. There is no sound in the final VOKI. What to do?