Has anyone else been charged for a subscription you never requested? I received an email receipt for a subscription that I neither requested or need. The charge is pending to a company (212-375-6290) with a recording, that leaves to another recording, etc. with a name "Oddcast - the leader in social media and viral marketing". Again, no answer from Voki email or from the other company. Any ideas on how to get someone at VOKI to actually ANSWER you? Remove the charge? Answer the phone? Oh yeah, they don't have one ... and the one who charged my account doesn't answer! HELP!
As per your request the account has been cancelled and issued full refund.
Please allow us 3-4 business days to process the refund.
Thank you for trying VOKI
Hi, I put in my credit card information, but my account still remains basic. What else do I need to do?
Hi I have put in my credit card information, but my account still says basic-free, would like to try level 1.
I forget my password and I did not receive any email !!!! so I try so many time, but I got the same result. I don't know what happen , but i need help !!!!
This functionality has been added - in your "My Voki" page - when you hover over the name of a Scene, you will see a small 'edit' icon - click on it to rename your Voki Scene.
Happy naming to all!
Hello! I create a voki, I add TTS in greek language (Afroditi) I can hear what I am typing, but after publishing and play that voki the TTS voice not properly says what I have written. That appears with the new site version. Can anyone help on this?
Thank you in advance
This problem has been fixed.
It was not only Greek - but all non-English text was not processed correctly after the 'new and improved' Voki site was launched last month (or as we unimaginatively call it "Voki 2.0").
Very sorry for any inconvenience. If you still notice a problem please let us know - either by posting here or sending a note to email@example.com
Hello! I created a new presentation on Voki and as soon as I finished the 27th slide, the entire presentation disappeared. WHERE DID IT GO!!! I need to retrieve it
Customer support service by UserEcho